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We help insurance agencies grow with expert Filipino VAs

Our Philippines Offices

Eastwood City

10th F, E-Commerce Plaza, 1 Garden Road, Bagumbayan, Quezon City

Biñan, Laguna

Unit 201-202 RJ Titus Building, Biñan, Laguna

Life at Agency VA PH

Agency VA Philippines | Frequently Asked Questions

Where are the Agency VA Philippines offices located?

We are a 100% office-based company with two primary hubs: Eastwood City in Quezon City and Biñan, Laguna. All new hires are required to report on-site to one of these locations.

Does Agency VA Philippines offer Work From Home (WFH)?

We prioritize on-site collaboration for training and support. However, we have a WFH Incentive Program for high-performing VAs. Once you reach 18 months of tenure and meet performance benchmarks, you may qualify to transition to a work-from-home setup.

What is the work schedule for VAs at Agency VA Philippines?

To allow for real-time communication and seamless collaboration, our Virtual Assistants match their client’s specific business hours. Since most of our clients are insurance agencies based overseas (primarily in the US), this typically means working a graveyard shift in Philippine time.

While exact working hours depend on your specific client assignment, all of our roles offer the major benefit of Fixed Weekends Off, allowing you to maintain a consistent routine and quality time for yourself.

Do I need insurance experience to apply?

While insurance experience is a plus, it is not always a requirement. We value strong communication skills, a professional attitude, and a willingness to learn. We provide comprehensive training to ensure you are “set up for success” before you begin handling client tasks.

Do you offer part-time job opportunities?

No, we currently only offer full-time positions. We are looking for dedicated professionals who want to grow a long-term career with us, complete with competitive salaries and full benefits.

I live outside the Philippines; can I still apply?

Currently, we only hire applicants who are already based in the Philippines and can commute to our Eastwood or Laguna offices.

When will I receive an update on my application?

Our recruitment team reviews every submission. If your skills match our current openings, a recruiter will contact you via phone or email for the next steps. Be sure to keep your lines open!

What industries and accounts does Agency VA Philippines handle?

We specialize in supporting insurance agencies and business professionals. Our VAs are trained to handle industry-specific operations, administrative workflows, and proactive client communications, ensuring your agency runs smoothly while you focus on high-level growth.

Do you require the use of a time tracker?

Yes. We use our own proprietary platform, AVA. Unlike basic trackers, AVA is designed specifically for insurance workflows. It helps you stay organized, manage your tasks efficiently, and provides clear visibility of your hard work to your client, ensuring you are recognized for your performance.