Hire, manage, and pay remote workers all from one platform.
“We’ve built, scaled and sold agencies.”
Because of that firsthand experience, we developed the best virtual assistant (VA) program, backed by industry-leading security and management software (AVA).
Decades of insurance industry experience. We know what it takes to scale an agency with VA's because we've done it ourselves.
Hands-on training from experienced agents. Pay transparency and benefits to attract and retain top talent, both licensed and non-licensed support.
Leverage our network of dedicated recruiters from 10+ countries to cover any service need, budget, or schedule.
The ONLY SOC2 certified industry VA provider. Remotely secured devices. Proprietary tracking and management software.
Our versatile offerings pair perfectly with any insurance agency looking to grow and optimize their business. Check out our core services below:
Trained and managed remote workers. Another set of hands to get busy work off your plate. Kiss job boards goodbye. Fill positions instantly.
LEARN MORE ABOUT VA'SA turnkey team of trained task experts. Phones and Billing, Quoting, CSR activities and more. Never stress recruiting, onboarding or turnover again.
SEE TASKS WE CAN TAKE OVERPerfect for scaling a large team, or hiring directly without the security and compliance risk. We take care of payroll, HR, IT, and compliance so you don’t have to.
EOR PRICING AND OPTIONSVA careers provided and counting
Local agents securely supported
Compliantly processed global payroll
Payroll, HR, Compliance and performance management for any remote worker around the world. Whether you hire our people, or bring your own.
AVA provides direct insights into the performance of your team, whether they're across the hall or across the world.
Trained top talent from 10 countries and growing. International P&C licensed. Onboard new talent in under 72 hours.
The only SOC2 Certified Industry VA Provider. Remote device management to safeguard against hacks, theft and loss.
Extensive personal lines and/or commercial lines training for VA's joining insurance agencies. Hands on training with AMS, carrier sites and tasks.
Endorsed by and partnered with most industry groups, associations, consultants and stakeholders.
50+ local front lines leaders around the world to support you and your VA's. Access to domestic and international Customer Service team and trainers.
At Agency VA, we specialize in building custom-trained virtual teams that seamlessly integrate into your operations. Whether you're looking for partial support or an end-to-end solution, our bilingual staff is trained to handle:
From lead generation, quoting, to follow-up, and bind. Our team helps generate and process leads so you can focus on closing.
We manage your book from renewal reviews, remarketing, through bind, and policy issuance. Ensuring profitable growth by keeping retention while cutting cost.
Bilingual agents deliver professional, client-facing support, enhancing quality of service and response times.
From policy checking, document processing, to carrier submissions. We keep your data accurate and more accessible within your AMS, CRM, and data lake.
Licensed & unlicensed agents trained to handle your workflow.
AVA ensures seamless management and security.
Forget recruiting, retention, training, sick days, or vacations.
Optimize growth while reducing internal staffing costs.
"Met with many different companies and ultimately landed here because I felt like these guys shot me straight. Honest, upfront answers, transparency with what we’re paying, etc." Appreciate Zulma in CS and our Team Lead Jacob for always helping.
Brad Richards"I looked into other Virtual Assistant agencies, but eventually chose Agency VA because of the cyber security software that they have created. It ensures me that my data won’t get lost. My VA came with a trainer and manager to help him learn my systems quickly. It has been great!"
Annie Cheney"Our experience with Agency VA has been incredible. The team internally is great to work with and our team members that are part of Agency VA have just been incredible"
Lydia Yates"On the team approach, if one person is out, I don't even know they're out. Everything just happens the way it's supposed to happen like if you had a full time staff every day. Which is nice. They have performed outstanding"
Larry TalbertAVA provides a global remote tracking solution to hire, pay, and maintain compliance for your employees internationally.
AVA’s employee tracking uses automated screenshots to provide real-time insights into productivity. This helps ensure accountability, improve efficiency, and maintain transparency without micromanaging. Screenshots are captured at random intervals to balance oversight and privacy. AVA makes workforce tracking simple and effective.
AVA’s End-of-Day Report is automatically emailed to employers, providing a detailed summary of each employee’s workday. It includes screenshots, activity percentage, total time worked, and tasks completed, giving a clear overview of productivity. This streamlined report helps managers track performance, ensure accountability, and make data-driven decisions effortlessly.
At Agency VA, we make paying your Virtual Assistant effortless. We have legal entities in every country we operate in, allowing you to pay in U.S. dollars—even with a credit card—while your VA receives their local wage without hassle. No need to worry about banking regulations, currency exchange rates, or delays. We handle it all, so you can focus on growing your business.
AVA’s workload capacity indicator tracks employee activity through keyboard and mouse usage, displaying a clear percentage of engagement. Measured at small intervals, it provides real-time insights with color-coded labels: red for low activity, yellow for moderate, and green for active engagement. This helps managers quickly assess productivity, identify workflow efficiency, and optimize team performance.
AVA provides direct insights into the performance of your team, whether they're across the hall or across the world.
Discover how AVA Software can revolutionize the way you manage remote employees providing payroll and HR compliance. In this live demo, you’ll see firsthand how our powerful platform solves time tracking, payroll, task management, and data security. Let us show you how AVA makes it easy to work with remote employees—schedule your demo now!
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