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Agency VA · Video Podcasts

Agency VA Podcasts

Three shows from inside the insurance industry — brokers in the hotseat, AI without the hype, and the founder's view of where it's all going. New video episodes twice a month.

01
Chapter 01

Choose your show

Every show is video-first — watch on the page or wherever you subscribe.

Brokers Hotseat cover art
Intro + 7 Episodes · Watch Now

Brokers Hotseat

Real brokers, real questions — candid conversations from inside the industry, one guest in the hotseat at a time.

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The AVA Podcast cover art
2 Seasons · 36 Episodes · Twice Monthly

The AVA Podcast

Straight talk on AI and the future of insurance agencies — from reality check to the agency of 2030, and a year inside the AVA product.

Browse Episodes
Insurance Industry Insights cover art
In Production · Working Title

Insurance Industry Insights

The industry through a founder's eyes — hosted by Agency VA founder and CEO Ben Barrientos.

About the Show
02
Chapter 02 · Brokers Hotseat

Brokers Hotseat — Now Releasing

Real brokers, real questions — candid conversations from inside the industry, one guest in the hotseat at a time.

Intro + 7 Episodes · Watch Now
IntroJun 5, 2026

The Podcast Built for Insurance Agency Leaders

Brokers Hotseat · Agency VA
E01Jun 5, 2026

Why This Insurance Agent Never Asks to Quote Your Business

Mark Logsdon
E02Jun 14, 2026

How to Build Trust in Life Insurance Sales

Anthony Hurst
E03Jun 17, 2026

How Insurance Agencies Can Scale Without Becoming the Bottleneck

Matthew Saffer
E04Jun 22, 2026

How to Build a Successful Medicare Insurance Business

Michael McCurry
E05Jul 16, 2026

Building a Commercial Insurance Agency Around Value, Not Price

Mike DeFalco
E06Aug 26, 2026

How to Modernize a Family Insurance Agency Without Losing the Personal Touch

Donald Browne
E07Sep 18, 2026

Price vs. Protection: What Insurance Clients Need to Understand

David Oltman
03
Chapter 03 · The AVA Podcast

Season One — The AI Reality Series

Six months, no hype — what AI actually means for an insurance agency, from first reality check to the agency of 2030.

12 Episodes · Twice Monthly
Month 01 · AI Reality

The Reality Check

What AI Actually Means for an Insurance Agency
E01Sep 2, 2026
Preview
AI Won't Fix a Broken Process
E02Sep 16, 2026
Preview
Month 02 · Data

Your Data, Honestly

Why Your Agency's Data Isn't Ready for AI
E03Oct 7, 2026
Preview
Your AMS Isn't the Whole Story: Where Agency Data Actually Lives
E04Oct 21, 2026
Preview
Month 03 · Agentic AI

Beyond the Chatbot

ChatGPT vs. Agentic AI: What's the Difference?
E05Nov 4, 2026
Preview
What Happens When AI Can Actually Do the Work?
E06Nov 18, 2026
Preview
Month 04 · People + AI

The Human Question

Will AI Replace Insurance Agency Employees?
E07Dec 2, 2026
Preview
The AI-Enabled Virtual Assistant: Why Human + AI Beats Either Alone
E08Dec 16, 2026
Preview
Month 05 · Implementation

Where It Gets Hard

Why AI Projects Fail Inside Insurance Agencies
E09Jan 6, 2027
Preview
APIs, Carrier Sites, AMSs and Legacy Systems: The Ugly Side of AI
E10Jan 20, 2027
Preview
Month 06 · Future

The Road Ahead

What the Insurance Agency of 2030 Looks Like
E11Feb 3, 2027
Preview
Building the AI-Enabled Agency: Where Should an Owner Start Today?
E12Feb 17, 2027
Preview
04
Chapter 04 · The AVA Podcast

Season Two — The AVA Product Series

A year inside AVA — one product theme a month, from AI enablement to where insurance AI is headed by 2028.

24 Episodes · Twice Monthly
Month 01 · AVA AI Enablement

The Foundation

Why AI enablement comes before everything else.

Why Your Insurance Agency Isn't Ready for AI Yet
E01Sep 10, 2026
Preview
Connecting the Mess: AMS, CRM, Carrier Sites, IVANS & Spreadsheets
E02Sep 24, 2026
Preview
Month 02 · AVA Inbox

The Inbox, Reinvented

Your first practical AI application — the inbox.

Your Inbox Is Actually an Insurance Workflow
E03Oct 8, 2026
Preview
Can AI Read, Understand & Route Agency Emails?
E04Oct 22, 2026
Preview
Month 03 · AVA Back Office

The Operating Model

Human + agentic AI, working the back office together.

What Back-Office Insurance Work Should AI Actually Do?
E05Nov 12, 2026
Preview
AI + VA: A Better Model Than Replacing Employees
E06Nov 26, 2026
Preview
Month 04 · AVA Voice

Voice, Without the Hype

Where AI voice fits — and where it doesn't yet.

Is AI Voice Ready to Talk to Insurance Customers?
E07Dec 10, 2026
Preview
Where AI Voice Works — and Where You Still Need a Human
E08Dec 22, 2026
Preview
Month 05 · Quote & Document Intelligence

Documents That Read Themselves

What AI can really do with quotes, policies and loss runs.

Why Comparing Insurance Quotes Is Still So Manual
E09Jan 14, 2027
Preview
Can AI Actually Read Policies, Loss Runs & Applications?
E10Jan 28, 2027
Preview
Month 06 · AVA Agentic AI

One Platform

The individual products, together in AVA's broader platform.

Chatbots Don't Do Work. AI Agents Do.
E11Feb 11, 2027
Preview
What Happens When AI Can Work Across Your Entire Agency?
E12Feb 25, 2027
Preview
Month 07 · AI + Virtual Assistants

Back to the People

Connecting the technology to Agency VA's core business.

The AI-Enabled Virtual Assistant
E13Mar 11, 2027
Preview
One Employee vs. One VA vs. AI + VA: What's the Difference?
E14Mar 25, 2027
Preview
Month 08 · AI Workflow Automation

Workflows That Run Themselves

Practical use cases your agency can start today.

10 Insurance Agency Tasks AI Should Be Doing Today
E15Apr 8, 2027
Preview
From Email to AMS to Carrier: Building an Automated Workflow
E16Apr 22, 2027
Preview
Month 09 · Data & Integrations

The Hard Parts

The technical reality under every insurance AI project.

Your AMS Isn't Your Agency's Entire Database
E17May 13, 2027
Preview
Why APIs Are One of the Hardest Parts of Insurance AI
E18May 27, 2027
Preview
Month 10 · Implementation

What It Really Takes

Honest answers on effort, failure and cost.

Why Insurance AI Projects Fail
E19Jun 10, 2027
Preview
What Does It Actually Cost to Implement AI?
E20Jun 24, 2027
Preview
Month 11 · Customer Results

Proof, Not Promises

Real workflows, measured before and after.

We Put AI Into an Insurance Workflow — Here's What Happened
E21Jul 8, 2027
Preview
Before & After: Measuring AI Productivity
E22Jul 22, 2027
Preview
Month 12 · AVA Vision

The Long View

Where the AI-enabled agency — and the industry — go next.

What the AI-Enabled Insurance Agency Will Look Like
E23Aug 12, 2027
Preview
Our Predictions for Insurance AI in 2028
E24Aug 26, 2027
Preview
05
Chapter 05 · The Shows

Insurance Industry Insights

The industry through a founder's eyes — Agency VA founder and CEO Ben Barrientos on where insurance is really heading.

In Production · Working Title

Ben is recording the first episodes now. The series name, schedule and premiere date will land on this page first — subscribe below to be there when it drops.

Never miss an episode

New video episodes land twice a month, every month. Follow the shows wherever you watch — or bring the conversation straight to your agency.