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Our Organization – Agency VA
Agency VA · Since 2005

Our Organization

The people behind Agency VA — the founders and the leaders who keep it running every day.

Chapter 01

Leadership

What has now become Agency VA — a premier partner to insurance agencies nationwide — started back in 2005, founded by two agency owners who know the industry from the inside.

Agency VA — Virtual Assistants
Ben Barrientos
Abinadi Barrientos
CEO & Co-Founder
Wessly Anderson
Wessly J. Anderson
President & Co-Founder
02
Chapter 02

Meet the Team

The leaders who keep Agency VA running every day — from the corporate office to our regions around the world.

Kram Dela Cruz
Kram Dela Cruz
VP for Asia Region
Philippines — Administration
Alan Blandon
Alan Blandon
RVP Latin America
Latin America — Operations
Zulma Virgen
Zulma Virgen
Customer Success Manager
Corporate Office — Operations
Brian Thueson
Brian Thueson
Chief Financial Officer
Corporate Office — Administration
Graden Reber
Graden Reber
US Corporate Office
Corporate Office — Sales
Kevin Horton
Kevin Horton
Account Executive
Sales
Ahmed Murad
Ahmed Murad
Director of Technology
DN
Dan Nash
VP of Operations
Gregory Kirkham
Gregory Kirkham
Marketing Manager
Karina Babel
Karina Babel
Director of Trained Service Teams
Michael Walker
Michael Walker
HR Director
Corporate Office — Administration
Michelle Markgraf
Michelle Markgraf
Customer Success Manager
03
Chapter 03

The Footprint

2005

The year it all started

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Countries we recruit from

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Local front-line leaders

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Onboarding turnaround

04
Chapter 04

Built on Purpose

This structure exists to serve a mission — disrupting systemic poverty by building real careers. Every seat on this page is trained hands-on by experienced agents, and can be supporting an agency within 72 hours.

01

W-2 Careers, Not Contracts

Our virtual assistants are W-2 employees of Agency VA — not 1099 contractors — with the stability, accountability, and belonging that real employment brings.

02

Benefits That Build Futures

Comprehensive health coverage, 401(k) programs with employer-backed contributions, and credit-building support that helps our people qualify for homes and vehicles.

03

Leadership Close to the Work

More than fifty local front-line leaders support our teams around the world, so every territory has leadership on the ground, in its own time zone and language.

04

Security & Compliance

The only SOC 2 certified VA provider in the industry, with device management and monitoring built into our proprietary AVA platform.

Some of our virtual assistants are making more than the mayors of their provinces. The measure we're proudest of

Meet the team behind your team

Every role on this page exists for one reason — to keep your agency running. Let's find the right people for yours.